ACOD has recently reinforced its positions as a reliable partner of financial institutions, utility companies and other legal entities, offering high quality, fast and adequate solutions in overdue debt recovery. ACOD's good communication practices have won the respect of all the clients the company communicates with on a daily basis.
High ethical standards of the employees in their everyday work with clients position the company as one of the top businesses operating in the debt collection industry.
ACOD has an individual approach towards every client, taking into account the specifics of the debts in each particular package. The main methods we use when contacting our clients include:
- Phone calls
- Information letters
- Reminder invitations
- Text messages
ACOD acquires nonperforming loan portfolios from various industries. The company's clients include many big businesses operating in various markets.
ACOD is part of the Management Financial Group (MFG) comprising leading companies specializing in the field of non-banking services in Central and Eastern Europe. It manages a rich portfolio of successful endeavors in consumer lending, micro and small business financing, digital lending and other financial business models.
MFG's group of companies employs over 7,700 employees and associates working in more than 450 offices across Bulgaria, Ukraine, Romania, Poland and Macedonia.
Markets/OperationsACOD is mainly active in Bulgaria, but in September 2018 the company opened its first office abroad – in neighboring Romania. The main operations and mission of the Romanian company is to develop all existing opportunities to secure a more easily accessible market in the field of debt collection in the country, applying all good practices already established in Bulgaria and adapting them to the specifics of the local business model. This is only the first step in our ambition to build a stable network of offices across Europe.
CharityACOD is a socially responsible company, supporting various charity initiatives by its partners and contractors.
For the past several months, ACOD has been able to make a long planned dream come true – to lend a helping hand to the ZAEDNO home of the Protected House foundation. The home is situated in the village of Gurmazovo, near Sofia. It provides shelter, food, education and work qualification to 18-year-olds who used to live in institutions for kids deprived of parental care. The house was set up in 2008 and has a wonderful base, where children make their first steps in life after leaving the institutions. In early 2019, ACOD contributed to the cause by personally delivering daily necessities to the kids staying in the House.