Having exhausted all methods of mediation between a creditor and a debtor, we turn to means of debt recovery. As a recovery solutions provider, Agency for Control of Outstanding Debts will offer the most appropriate methods for recovery, including innovative ones which are relevant to your field of activity.
The methods employed by the company are in full compliance with Bulgarian legislation and endorse the so-called soft approach to debt recovery. The approach involves phone calls, information letters, invitations (reminders, notifications of actions, notifications about results), SMS messages, emails, and the latest methods relying on social networks.
Our collectors are professionals in what they do, which is evident from the high performance they achieve. The employees of Agency for Control of Outstanding Debts OOD. successfully adapt to the specificities of the various types of claims in view of the company experience and the wide range of clients. A high level of professionalism is also guaranteed by the ethical standards employed during communication with debtors, which ensures the image of the creditor remains intact and safeguards the dignity of debtors, so that we can keep in contact with them in the future and inform them about the level of indebtedness and the actions taken towards them.
Our main goal is to ensure payments to your company and save you time and resources in handling your portfolio of bad debts.
In some cases, out-of-court recovery does not produce the required result. This necessitates taking legal action and invoking legal consequences for the debtors.